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What is a non-emergency? Can I call 311 from my cell phone? What if it is taking too long to get my service? When should I call 311 vs. 911? What is 311? Who can call 311? Can I open a request online? Can I call using my TTY phone? When can I call 311? Why 311? Why can't I get through when I dial 3-1-1? How do I open a service request online? Why can't I select a sub topic on the form? Which browsers are supported? Can I use my smart phone or mobile device? What information do I need to open a service request? How do I change or add notes to my request? Why can't I find my address in the location search? How can I provide feedback about the online services? How do I report any technical issues? How can I track my existing service request? What is the attach file/photo option at the end of the service request? Here are further guidelines. |